Arrive
Apr18
Depart
Apr19
Rooms
1
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  • 9
Guests
1
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Valet Operating Procedures

Colonial Parking has carefully reviewed our operating procedures at each type of location we manage and implemented certain supplemental enhancements. The following is a summary of these specific enhancements by location type:

Full Valet with Luggage Procedures

  • Receiving the Vehicle & Issuing Tickets
    • Offer Customer to take a picture of the ticket instead of the ticket itself.
    • Avoid touching the vehicle as much as possible while surveying the vehicle.
    • When prepaying, follow supplemental cashiering procedures.
    • Do not operate any unnecessary vehicle controls to avoid unneeded contact of vehicle surfaces.
  • Luggage Handling
    • You must ask for permission to touch the customer’s luggage.
    • Luggage Carts.
More IHG Hotels & Resorts InterContinental Washington D.C. - The Wharf IHG Official Site